FAQ

Where are you based?

We are a UK based company with several warehouses around the UK.

Where do you ship?

Our network of partner companies around the globe allows us to ship anywhere in the world. Shipping is FREE for all orders.

When will I receive my item?

Shipping takes 1 business days within the UK. Worldwide shipping takes 3-12 business days. Orders may subject to a 1 business days handling time.

What if I'm not home during the delivery?

Anyone at home can receive the package on your behalf. In the scenario where no one is at home to receive the package, the courier will leave a collection slip and you will have to proceed to the depot to collect your package or a local collection point.

What payment gateways are you supported by?

We are supported by PayPal, the securest payment gateway available on the market.

Can I cancel my order?

We only allow order cancellation if your order has yet to be dispatched. Once your order has been processed and prepared for dispatch we can no longer cancel the order.

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